As of the beginning of 2009 collection company Verdict owns 29% of Ukrainian collection market. The company manages more than 3.2 billion debts taking the leading position on the collection market of Ukraine .

In the company there are over 600 workers with professional skills of debt collection on all stages of indebtedness, over 100 qualified managers with European experience of collection business management, 180 field-collectors.

Collection company Verdict provides all services of debt collection: Early Collection, Hard Collection, Field Visiting, Skip Tracing, Legal Collection, Loss Recoveries, Factoring with application of modern technologies on the base of own call-center (technologic platform IP Contact Center Enterprise 7.0 from Cisco) and software Collect Strategy Manager from Experian company.

Technologies

• Unique in Ukraine commercial contact-center on the technologic platform IP Contact Center Enterprise 7.0 from Cisco with maintenance of main functions Outbound dialer, IVM, IVR
• Collect Strategy Manager from company-developer «Experian-Scorex», with built-in logic decision engine

Capacities

• possibility to process 384 of simultaneously dialed-up numbers, over 5 000  000 negotiations with debtors per year
• possibility to send 5 000 of letters per day, 20 000 SMS per day
• over 100 000 of field-collector visits per year
• territorial coverage of service provision – 24 regions of Ukraine

 Safety

Informational Safety Management System (ISMS) has been implemented according to the international safety standard ISO 27001:2005 , providing safe exchange and application of client’s data with confidentiality preservation and integrity of information