Collection agency
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    Debt recovery


    Debt collection with the help of collection company Verdict is connected with performance of a complex of events which are aimed at encouraging debtor to finish or start to return debt to the creditor. To return debt the company foresees as non-court steps and actions so initiates debt return in a compulsory way if other methods have already been used.

    Collection company Verdict offers all kinds of services of problematic debt collection

    Search and restoration of actual contact data of debtors

    Restoration of information about  30% of debtors by its full absence

    Soft Collection
    Pre-court
    distance procedures of collection of problematic debts (calls, direct-mail, SMS, voice-messenger)

    In dependence from the stage of work with debtor over 20 kinds of SMS are used, by main categories of letters (information, demand of return) there are over 50 models, usage of interactive applications Call Center, over 30 schemes of negotiations

    Hard collection
    Full pre-court procedure of problematic debt collection, personal interaction of field-collector with debtor

    Over 180 field-collectors with average collector work experience of 12 months, additional departments on the whole territory of Ukraine

    Legal Collection
    Arrangement and conduction of the process of debt collection via appeal to court and state executive service

    Factoring
    Purchase of problematic debts of banks for maximum profitable price in short terms

    The company plans to buy debts for the sum over 400 million USD during years 2009-2010

    Consulting services

    Consultations by legal and financial questions concerning collection of problematic debts, concerning questions of organization and optimization of business processes of client collection department.

    Operational
    data:

    Operative work data for year 2009:

    Soft collection (letters, SMS, calls)

    • 350 operators of own call-center conducted 5 million negotiations with debtors
    • over 400 000 letters and 600 000 SMS were sent

    Skip tracing (search of information about debtors)

    • 30 % of debtors were found without any information from the client

    Hard collection (operative visiting) 

    • over 180 field-collectors made 100 thousand of visits
    News:
    05 august 2010
    22 july 2010
    16 june 2010

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