Collection agency

RETURN YOUR MONEY

рус eng укр

Call us:

044 581 11 51

Collection agency Verdict
Provision of collection services

As of the beginning of 2009 collection company Verdict owns 29% of Ukrainian collection market. The company manages more than 3.2 billion debts taking the leading position on the collection market of Ukraine .

In the company there are over 600 workers with professional skills of debt collection on all stages of indebtedness, over 100 qualified managers with European experience of collection business management, 180 field-collectors.

Collection company Verdict provides all services of debt collection: Early Collection, Hard Collection, Field Visiting, Skip Tracing, Legal Collection, Loss Recoveries, Factoring with application of modern technologies on the base of own call-center (technologic platform IP Contact Center Enterprise 7.0 from Cisco) and software Collect Strategy Manager from Experian company.

News

05 august 2010

22 july 2010

16 june 2010

Publications

12 august 2010

15 july 2010

05 july 2010

All Publications

Operational
data:

Operative work data for year 2009:

Soft collection (letters, SMS, calls)

350 operators of own call-center conducted 5 million negotiations with debtors
over 400 000 letters and 600 000 SMS were sent

Skip tracing (search of information about debtors)

30 % of debtors were found without any information from the client

Hard collection (operative visiting)

over 180 field-collectors made 100 thousand of visits

Advantages:

Technologies

Unique in Ukraine commercial contact-center on the technologic platform IP Contact Center Enterprise 7.0 from Cisco with maintenance of main functions Outbound dialer, IVM, IVR
Collect Strategy Manager from company-developer «Experian-Scorex», with built-in logic decision engine

Capacities

possibility to process 384 of simultaneously dialed-up numbers, over 5 000 000 negotiations with debtors per year
possibility to send 5 000 of letters per day, 20 000 SMS per day
over 100 000 of field-collector visits per year
territorial coverage of service provision – 24 regions of Ukraine

Safety

Informational Safety Management System (ISMS) has been implemented according to the international safety standard ISO 27001:2005 , providing safe exchange and application of client’s data with confidentiality preservation and integrity of information

Career:

We are interested in young, initiative, goal-oriented and energetic workers providing excellent opportunity to start their work activity in new and interesting direction.